Paycor Knowledge Support

Beginning February 1, 2024, Google and Yahoo will require email senders to authenticate their emails using security protocols like DKIM, SPF and DMARC. These new standards are being implemented in attempt to enhance security, reduce the risk of phishing, spam, and malware, and ultimately create a more secure email experience. Review the details and see how to set up the security protocols.

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Recruiting: Application Builder

Describes how to use the Application Builder feature in Recruiting to create and customize the application process.

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Recruiting: Information Request Frequently Asked Questions (FAQ) and Troubleshooting

FAQ about Information Requests and Troubleshooting issues.

05/10/24 1029 views 0 likes

Recruiting: Jobs Not Posted on Indeed

Describes why jobs might not be posted on Indeed as expected.

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Recruiting: Offer Letter Frequently Asked Questions (FAQ) and Troubleshooting

FAQ about the Offer Letters feature and troubleshooting issues.

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Recruiting: Interview Scheduling - Introduction

Read this article to learn about the Interview Scheduling feature in Paycor Recruiting.

05/10/24 1583 views 0 likes

Recruiting: Interview Teams

Describes the Interview Teams feature in Recruiting.

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Getting Started with Paycor Recruiting - Flyer

Download this flyer about Paycor Recruiting, a powerful, web-based solution for managing the recruiting process and applicant life-cycle.

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Recruiting: Zoom End User Licensing Agreement

EULA documentation to meet the Terms of Use requirement set forth by Zoom as part of our integrated partnership.

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Recruiting: Offer Approval Frequently Asked Questions (FAQ) and Troubleshooting

FAQ about the Offer Approval feature and Troubleshooting issue.

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Recruiting Administrator's Guide

If you are new to Paycor Recruiting, this article includes articles and training get you started. You can also find the introductory / refresher training session for Administrator users here.

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Recruiting Emails going to the Gmail Promotions Tab

This filtering, while mostly helpful, is also automated – meaning Gmail automatically filters the user’s incoming email to their different tabs based on their content and the actions taken by the recipient.

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Recruiting: Paycor eSignatures

Describes how Paycor Recruiting Customer Admin users can enable eSignatues.

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Smart Sourcing Guide Step 5. How Does Paycor Smart Sourcing Enable Candidates to Engage With Me About a Job?

This is Step 5 in the process to setup and use Paycor Smart Sourcing for Recruiting.

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Recruiting: Advertising on any Job Board with Tracking Links

Describes how to use Recruiting to direct job applicants to your careers page from any job advertising site.

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Paycor Smart Sourcing User Guide

Links to the articles for each step in the overall process to setup and use Paycor Smart Sourcing for Recruiting.

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Recruiting: Analytics and Reporting Overview

Describes the analytics and reporting feature in Recruiting.

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Recruiting: How Do I Add or Edit Company Departments?

Describes how to add or edit company departments in Recruiting.

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Recruiting: How Do I Add or Edit Candidate Sources?

Describes how add, edit, and delete candidate sources in Recruiting.

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Recruiting: Getting Started with the Recruiting Marketplace

Describes the recruiting marketplace, job boards and postings.

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Recruiting: How to Delete Comments or System History

How to delete comments or system history in Recruiting.

05/10/24 758 views 0 likes

Recruiting: Adding or Removing Licenses for Administrators and Staffing Users

Describes parameters for licenses in ATS.

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Recruiting: Copying and Pasting into Fields

Describes a work-around to successfully copy and paste into fields.

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Recruiting: Backspace Issues in Internet Explorer 11

Describes an issue with IE 11 in Recruiting.

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Recruiting: Working with iCS Files for Calendar Invitations

Describes how .iCS files are created in Recruiting when an invitation is sent.

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Recruiting: DOMS / Local Storage Error Message (IE10 or 11)

Describes how to resolve a DOMS / Local Storage error message in Recruiting.

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Recruiting: Remove the Dropbox and Google Drive

Steps to remove the Dropbox drive from Recruiting.

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Recruiting: Standard User Site Applicant Alert Settings

Describes how administrators can access and modify the setting for Standard Users in bulk.

05/10/24 557 views 0 likes

Recruiting: Emailing Candidates and Hiring Managers

Steps to email candidates and hiring managers.

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Recruiting: Create a Candidate

Steps to create a candidate in Recruiting.

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Recruiting: Call Candidates from the Recruiting App

Describes software requirements and how to call candidates from the Recruiting app.

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Recruiting: How to Register for Text Messaging

This article describes how to enable Text Messaging to candidates (partnered with third-party provider, Twilio) in Paycor Recruiting.

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Recruiting: Close or Fill a Position

Describes how to remove a position from your Home Dashboard and notify candidates after it has been closed or filled.

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Recruiting: Formatting Job Posts to Attract More Applicants

How to format jobs to attract more applicants.

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Recruiting: How to Assign Users to Jobs

How to assign users to jobs.

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Recruiting: Preventing Standard Users from Modifying Job Descriptions

Preventing Standard Users from Modifying Job Descriptions.

05/10/24 651 views 0 likes

Recruiting: Paycor Termination Flow

Describes how to terminate an employee.

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Recruiting: How to Stop Accepting Resumes for an Active Job (Pause a Job)

How to Stop Accepting Resumes for an Active Job (Pause a Job)

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Recruiting: Create a Confidential Job with Specific Security Settings

Describes how to create a confidential job with very specific security settings.

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Recruiting: Multiple Locations for the Same Job

Multiple Locations for the Same Job

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Recruiting: Create Shortened Tracking Links for Job Descriptions

Describes how to create shortened tracking links for your job descriptions.

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Recruiting: View the Candidate Type and Source for Each Applicant

Describes how to view the Candidate Type and Source for Each Applicant.

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Recruiting: Change a Candidate's Contact Information

Describes how to changing a candidate's contact information in Recruiting.

05/10/24 883 views 0 likes

Recruiting: Passing on Applicants who Apply Multiple Times

How to pass on applicants who apply multiple times.

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Recruiting: Posting Responses vs. Site Applicants

Describes the differences between Posting Responses and Site Applicants.

05/10/24 611 views 0 likes

Recruiting: Allow Candidates to Submit Generic Applications

Allow Candidates to Submit Generic Applications

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Recruiting: Verifying a Candidate Applied to Multiple Jobs

Describes how to verify a candidate applied to multiple jobs.

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Recruiting: How to Prevent People Applying to the Same Job Multiple Times

How to prevent people applying to the same job multiple times.

05/10/24 884 views 0 likes

Recruiting: Post Jobs on LinkedIn for Free with their Limited Postings

Describes how to post your jobs on LinkedIn for free with LinkedIn's limited postings.

05/10/24 795 views 0 likes

Recruiting: Solving Difficulties Submitting an Application

How to assist candidates having difficulties applying.

05/10/24 632 views 0 likes

Recruiting: Can Standard Users schedule interviews and phone screens?

Describes how to enable Standard Users to schedule interviews and phone screens.

05/10/24 1127 views 0 likes

Recruiting: De-Duplicating Candidate Duplications

How to de-dupe duplicate candidates.

05/10/24 1082 views 0 likes

Recruiting: Job Approval - Usage Guide (Admins)

Job Approval Usage Guide for Admins.

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Recruiting: Offer Letters - Usage Guide

Offer Letters - Usage Guide

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Recruiting: Candidate Hiding - Stop Users from Seeing Every Job Posting and Candidate

Describes candidate hiding.

05/10/24 773 views 0 likes

Recruiting: Offer Approval Setup Guide

Offer Approval - Setup Guide

05/10/24 1495 views 0 likes

Recruiting: Set your Review Request Preferences and Template

Steps to customize your review request template and your settings for sending review requests.

05/10/24 616 views 0 likes

Recruiting: Use the Next Button to Review Candidates

Explains Using the Next Button to Review Candidates

05/10/24 817 views 0 likes

Recruiting: Create a Job Post

Steps to create a job post in Recruiting.

05/10/24 1445 views 1 likes

Recruiting: Allow Hiring Managers to Send Thank You Letters

How to allow hiring managers to send thank you letters.

05/10/24 854 views 0 likes

Recruiting: Post a New Job by Cloning It

Describes how to post a new job by cloning it in Paycor Recruiting.

05/10/24 932 views 0 likes

Recruiting: Turn Off Review or Feedback Requests

How to turn off review or feedback requests.

05/10/24 647 views 0 likes

Recruiting: How to Clear Your Cache and Cookies

Describes methods to clear your cache and cookies in various internet browsers.

05/10/24 993 views 0 likes

Recruiting: How to Customize Your Homepage

This article has steps to customize your Recruiting home page.

05/10/24 786 views 0 likes

Recruiting: Assign a Candidate to Another Job

Describes how to assign a candidate to another job.

05/10/24 1255 views 0 likes

Recruiting: Reactivate a Candidate

Describes how to reactive a candidate.

05/10/24 636 views 0 likes

Recruiting: Using Tags to Call Out Candidate Information

Describes how to add tags to a candidate's record.

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Recruiting: How to Login via Single Sign On

This article contains the steps for how to login to Paycor Recruiting when single sign on (SSO) access has been granted.

05/10/24 1687 views 0 likes

Recruiting: Bulk Actions - Candidate Copy and Paste, Cut and Paste, and Status Change

Explains Bulk Actions - Candidate Copy and Paste, Cut and Paste, and Status Change

05/10/24 1331 views 0 likes

Recruiting: How to Add Pay Ranges to Your Job Postings

This article describes how to make Pay Range information for job postings easily accessible for your applicants.

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Recruiting: Single Sign-On (SSO) and SAML 2.0 Setup Guide

Describes how to set up SSO and SAML 2.0.

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Recruiting: Customize Candidate File Types/Labels

Describes how to customize file types in Recruiting.

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Recruiting: Troubleshooting Recruiting Status Update Errors in Paycor

This article describes how to troubleshoot error messages in Recruiting active job and candidate status update fields in Paycor.

05/10/24 733 views 0 likes

Recruiting: Single Sign-On (SSO) and SAML 2.0

Describes Single Sign-On (SSO) and SAML 2.0 and the benefits of Recruiting being SSO-ready.

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Recruiting: Move a Candidate to the Back Burner Status for a Job

Describes how to move a candidate to the back burner status for a job.

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Recruiting: Candidate Metadata

Explains Candidate Metadata

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Recruiting: Manage Pending Thank You Letters

Describes how to manage your Pending Thank You letters.

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Recruiting: Candidate Type Definitions

Explains Candidate Type Definitions

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Recruiting: Draft Jobs

Describes how to find, activate, and edit draft jobs.

05/10/24 1029 views 0 likes

Recruiting: Text Messaging User Guide

Text messaging user guide.

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Recruiting: View a List of New Applicants for a Job (Job Seekers)

Describes how to find applicants who apply for a particular job.

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Recruiting: How to Edit an Existing Job Description

This article describes how to Edit an Existing Job Description.

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Recruiting: Easy Candidate Search Bar

Easy Candidate Search Bar

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Recruiting: Using Echo with Review and Feedback Requests

Steps to use Echo say Yes or No to review and feedback requests.

05/10/24 841 views 0 likes

Recruiting: Candidate Search - Introduction

Candidate Search - Introduction

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Recruiting: How to Reopen a Closed or Filled Job

This article describes how to reopen a closed or filled job.

05/10/24 913 views 1 likes

Recruiting: Find Generic Candidates in the Candidate Pool

How to search for generic candidates.

05/10/24 1059 views 0 likes

Recruiting: Using Free and Paid Job Board Postings

Using Free and Paid Job Board Postings.

05/10/24 1181 views 0 likes

Recruiting: Save an Email as a Personal Email Template

Describes how to save an email as a personal email template.

05/10/24 798 views 0 likes

Recruiting: Notifications

Describes Notifications and Alerts in Paycor Recruiting.

05/10/24 1137 views 0 likes

Recruiting: Create and Share Email Templates

Describes how to create email templates for personal use and share them with other users.

05/10/24 1135 views 0 likes

Recruiting: Interview Scheduling Step-by-Step Guide

Describes Interview Scheduling in Recruiting.

05/10/24 1573 views 0 likes

Recruiting: Activating and Editing Corporate Thank You Letter templates

Describes how to activate and edit these templates.

05/10/24 933 views 0 likes

Recruiting: Copy a Shared Email Template

Described how to copy a shared email template in your personal Recruiting library.

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Recruiting: Create a New User

Describes how to create a new user in Recruiting.

05/10/24 1891 views 1 likes

Recruiting: Delete a Personal Email Template

How to Delete a Personal Email Template

05/10/24 681 views 0 likes

Recruiting: How to Open the Job Info Screen

Describes how to access the Job Info screen.

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Recruiting: Make your Careers Page and App Mobile Friendly

Describes how to make your careers page and app mobile friendly.

05/10/24 845 views 0 likes

Recruiting: Corporate vs. Personal Thank You Letters

Describes the differences between corporate and personal thank you letters.

05/10/24 987 views 0 likes

Recruiting: Offer Approval - HR Introduction and Overview

Describes the Offer Approval process in Paycor Recruiting.

05/10/24 937 views 0 likes

Recruiting: Autofill Tokens for Email Templates

Describes autofill tokens and how to use them in email templates

05/10/24 1051 views 0 likes

Recruiting: Spanish Applications Setup

Spanish Applications - Setup

05/10/24 762 views 0 likes

Recruiting: BCC (Blind Carbon Copy) when Emailing

How to use BCC when emailing

05/10/24 717 views 0 likes

Recruiting: Job-Specific Thank You for Applying Email Templates

Describes setting up Thank You for Applying email templates on a job-by-job basis.

05/10/24 848 views 0 likes

Recruiting: Spanish Applications Introduction

Spanish Applications - Introduction

05/10/24 958 views 0 likes

Recruiting: Allow Non-Administrative Users to Edit a Careers Page

Describes how to allow non-admin users to edit a careers page.

05/10/24 756 views 0 likes

Recruiting: Candidate Search - Advanced Search and Boolean Operators

Candidate Search - Advanced Search and Boolean Operators

05/10/24 1151 views 0 likes

Recruiting: Changing Your Careers Page Job List Appearance

How to change your Careers page job list appearance.

05/10/24 864 views 0 likes

Recruiting: Generate a Direct Link to a Job's Description and Apply Page

Describes how to generate a direct link to a specific job's Description and Apply page.

05/10/24 697 views 0 likes

Recruiting: Setting Up Candidate Follow-Up Reminders

Steps to create, view, and edit candidate follow-up reminders in Recruiting.

05/10/24 888 views 0 likes

Recruiting: Offer Letters Setup

Describes how to setup the Offer Letters feature in Recruiting.

05/10/24 2287 views 1 likes

Recruiting: Create a Signature for Emails and Review Requests

Steps for creating a signature for Recruiting emails and review requests.

05/10/24 913 views 0 likes

Recruiting: Verify Your From Email Address

Describes how to verify and change the From email address in Recruiting.

05/10/24 729 views 0 likes

Recruiting: Background Check Integrations

Describes how to submit and review background checks on candidates.

05/10/24 1595 views 0 likes

Recruiting: Toggling Between Multiple Recruiting Applications

Describes how you toggle between multiple Recruiting applications.

05/10/24 946 views 0 likes

Recruiting: Time Zones

Describes how to customize time zones.

05/10/24 1133 views 0 likes

Recruiting: Custom Thank You Letter Templates

How to create custom Thank You Letter templates.

05/10/24 1236 views 0 likes

Recruiting: Description of Internal Applications

Describes internal applications.

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Recruiting: Customize Generic Application Submissions Text

Describes how to customize the default application submissions text in Recruiting.

05/10/24 756 views 0 likes

Recruiting: Locations

Describes how to use Locations in Recruiting.

05/10/24 824 views 0 likes

Recruiting: Lock a Candidate's Record

Describes how to lock a candidate's record.

05/10/24 840 views 0 likes

Recruiting: How to Inactivate or Lock a User

Describes how to inactivate a user.

05/10/24 1112 views 0 likes

Recruiting: Delete a Candidate

How to delete a candidate from Recruiting.

05/10/24 819 views 0 likes

Recruiting: Sharing Folders

Describes how to share candidate and document folders with other users.

05/10/24 600 views 0 likes

Recruiting: Replacing Admin Users and User Statuses

Describes how to replace Admin Users and User Statuses.

05/10/24 723 views 0 likes

Recruiting: Budgeted Groups and Titles

Describes budgeted groups and titles and how to set them up in Recruiting.

05/10/24 765 views 0 likes

Recruiting: Grant Support Access

Explains how to grant support access

05/10/24 760 views 0 likes

Recruiting: Reporting on Multiple Rounds of Phone Screens and Interviews

Describes how to report on multiple rounds of phone screens and interviews.

05/10/24 829 views 0 likes

Recruiting: Identifying Your Best Sources for Candidates

Guides you to the best sources for candidates in Recruiting.

05/10/24 954 views 0 likes

Recruiting: Aggregated Reports

Describes aggregated reports in Recruiting.

05/10/24 726 views 0 likes

Recruiting: Marking Internal Candidates

Describes how to mark an internal candidate in Recruiting.

05/10/24 897 views 0 likes

Recruiting: Using Commands with Echo

Describes commands in the Echo feature in Recruiting.

05/10/24 831 views 0 likes

Recruiting: Interview Scheduling with Interview Rooms

How to add Interview Rooms and schedule interviews in the Interview Scheduler.

05/10/24 980 views 0 likes

Recruiting: Update or Reschedule a Phone Screen or Interview

Describes how to update or reschedule a phone screen or interview in Recruiting.

05/10/24 618 views 0 likes

How Do I Enable and Set Up Interview Scorecards in Recruiting as an Adminstrator?

This describes how administrators enable the Interview Scorecards feature in Paycor Recruiting.

05/10/24 2370 views 0 likes

Recruiting: Agency Manager Setup

How to setup the Agency Manager.

05/10/24 1068 views 0 likes

Recruiting: Aggregator Page

Shows how to use the Aggregator Page

05/13/24 1001 views 0 likes

Recruiting: Onboarding - Getting Started

Getting started in Recruiting.

05/13/24 1547 views 0 likes

Recruiting: Onboarding - Configure Company Welcome Message

Onboarding - Configure Company Welcome Message

05/13/24 1514 views 0 likes

What is the Echo All Emails Feature and How Do Echo Emails Flow Back into Recruiting

Describes Echo All Emails and how to set it up so all emails flow back into Recruiting.

05/13/24 8350 views 0 likes

Recruiting: Information Requests - Usage Guide

Information Requests - Usage Guide

05/13/24 874 views 0 likes

Recruiting: Privacy Tools

Information about Privacy Tools

05/13/24 683 views 0 likes

Recruiting: Privacy Tools User Guide

Describes Privacy Tools.

05/13/24 809 views 0 likes

Recruiting: Send a Reminder Email for Job Approval or Offer Approval

How to send a reminder email for Job Approval or Offer Approval.

05/13/24 659 views 0 likes

Recruiting: Job Approval - Setup Guide

Job Approval - Setup Guide

05/13/24 1341 views 0 likes

Recruiting: Interview Scheduling - Dashboard Status Colors

Interview Scheduling - Dashboard Status Colors

05/13/24 845 views 0 likes

How Do I Use Interview Scorecards in Recruiting?

Describes how to assign, request, submit, edit, and download or share Interview Scorecards in Recruiting.

05/13/24 1387 views 0 likes

Recruiting: EEO All Flow Logs

Administrators are able to generate Applicant Flow Logs. These are reports of the EEO information (i.e., Gender, Race/Ethnicity, Veteran Status and/or Disability Status) that candidates disclose before submitting their application.

05/13/24 923 views 0 likes

Recruiting: Requesting EEO Information from Applicants

Directions for requesting EEO Information from Applicants

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Recruiting: Reasons for Non-Selection

Shows how to access, edit and add reasons for non-selection

05/13/24 823 views 0 likes

Recruiting: Roles and Permissions

Describes these roles: Admins, Staffing Users, and Standard Users.

05/13/24 1417 views 0 likes

Recruiting: Using Job Applications on Careers Pages

Best practices about using job applications.

05/13/24 715 views 0 likes

Recruiting: Hired / Offered Logs

Creating Hires/Offers Logs

05/13/24 717 views 0 likes

Recruiting: Add SPF Record and Enable DKIM Signing to Improve Email Delivery and Security

Describes how to increase mail delivery rates by editing your Domain Name Service (DNS) records

05/13/24 910 views 0 likes

Recruiting: Native Security / Additional Privacy Settings

How to set up native security and additional privacy settings

05/13/24 681 views 0 likes

Recruiting: Allow Standard Users to Create Jobs

How to allow standard users to create jobs.

05/13/24 885 views 0 likes

Recruiting: Indeed Salary Requirements and Estimated Salary

Indeed notified Paycor Recruiting they will be enforcing Salary Requirements in Job Descriptions. If your job is created in Paycor Recruiting and promoted to Indeed without Salary in the description, Indeed will attempt to discern a salary for that specific job and show an estimated range.

05/13/24 721 views 0 likes

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Applicant Tracking and Recruiting