OVERVIEW

Using the integration between Paycor and SparkHire, you're able to:

• Invite candidates to complete one-way video interviews directly in Paycor Recruiting
• Watch and share video interviews in a single click from Paycor Recruiting

 Getting Started

• If you haven't already, your company will need to purchase a Spark Hire account. You can connect with a Spark Hire representative by visiting the Paycor Marketplace: Spark Hire Video Interviewing.
• Once you've purchased a Spark Hire account, please reach out to the Recruiting Support Team. Recruiting Support will enable the Video Interviewing feature for you in Paycor Recruiting.

 ACTIVATING THE INTEGRATION

• In Spark Hire:
  • Log into your user account in Spark Hire.
  • Navigate to Settings > Integration > Paycor.
  • Click Activate Integration.
  • Your User API Key will be generated. Copy this key.
    • If you are not an Admin user in Paycor Recruiting, please share your API Key with your Admin so they can take the next steps on your behalf.
• In Paycor Recruiting:
  • Log into your Admin user account on Paycor Recruiting.
  • Navigate to Admin > Company Settings > Integrations > Video Interviewing.  
• Toggle the Spark Hire Integration field ON, then click save.  
• Click Add Users, select the relevant users, and click save.  
• Paste the users’ Spark Hire User API Keys into the correspond field and save your settings.  

CONFIGURING JOB RECORDS

• The Spark Hire users you've configured in Recruiting can now set up your job records to facilitate sending video interview requests your candidates.
• Open a job record, then click the More Info button to access the Job Info window.
• Locate the Video Interviewing section. 
• Click Link Job to Spark Hire to link the job record to a corresponding job in Spark Hire.
  • After establishing the connection, you can follow the link in Recruiting to log into Spark Hire and review the job record there. 
• Click Question Set to select the desired set of questions to ask your candidates during their video interviews, then click save.
  • You can modify the question set selection at any time.
  • You can create or modify the available question sets in Spark Hire.

VIDEO INTERVIEW REQUESTS

• You are now ready to send Spark Hire video interview requests to your candidates from Recruiting!
• Sending a Video Interview Request
  • Open a candidate record, then select the Video Interview tab.   
  • Click the Request Video Interview button.
  • An Expiration Date is required for all video interview requests. The system will default to the date to one week from today. You can modify this selection at your discretion.
    • A video interview request that is not completed by the candidate ahead of the defined Expiration Date will be automatically expired at midnight on that date.   
  • Click Send Request.   
  • The candidate will receive an invitation email from Spark Hire, allowing them to accept and proceed with their video interview process.
    • The candidate will create their own personal user account in Spark Hire as part of this process.
  • The Video Interview Requested item will be added to the candidate's newsfeed for tracking purposes.
  • Additional status updates will populate into the candidate's newsfeed as the candidate proceeds through the video interview process in Spark Hire.
• Canceling a Video Interview Request
  • If you would like to cancel a pending video interview request, you can do so by navigating to the Video Interview tab in the candidate record.   
  • Click the Cancel Request link.   
  • Click the Yes, Cancel Request button in the Cancel Video Interview Request window.   
  • The candidate will receive an email notification, indicated their video interview request has been canceled.
  • The Video Interview Canceled item will be added to the candidate's newsfeed for tracking purposes.
  • You can proceed with sending a new video interview request to the candidate at this time from the Video Interview tab.
• Viewing a Completed Video Interview Request
  • Once the candidate completes their video interview, Spark Hire will send those updates over to the candidate record in Recruiting.
  • Navigate to the Video Interview tab to review the Video Interview Complete status.   
  • The Video Interview Completed item will be added to the candidate's newsfeed for tracking purposes.
  • Click the View Completed Interview button to open a new window where you can view the candidate's recorded video interview.   

FAQ

• Can you send a candidate another video interview request after they've completed the first one?
  • You cannot send the candidate a second video interview request from Recruiting after they've already completed a video interview. If you need to take this action for a particular candidate, then you can send them a request directly from Spark Hire. Please note the status of the second video interview request will not be tracked in Recruiting.
• Why can't all of my users configure the job record and send video interview requests to candidates?
  • Spark Hire requires any user taking actions in Recruiting that will impact corresponding records in Spark Hire must have a linked user account in Spark Hire.
  • Please note, that any member of your hiring team with access to the candidate record can view the completed video interview recordings, whether or not they have a linked Spark Hire user account.
  • If you need to provision additional users in Spark Hire, please reach out to the Spark Hire Support team for further assistance.
• Why do I need to indicate a 'Primary User' when setting up the Spark Hire integration in the Recruiting admin portal?
  • A primary Spark Hire user must be selected to ensure video interview status updates are correctly added to the candidate record. You can change the selected user at any time.
  • We recommend selecting the main Spark Hire user at your organization as the 'Primary User'.

Links

• Video Interviewing with Spark Hire