Overview

Simple tasks should take only seconds. With Echo, you can update candidate statuses, capture interview feedback, and approve jobs and offers by email. You do not have to log in.

Echo helps busy hiring managers and executives keep Recruiting up to date by replying to emails.

Note: Recruiting also uses Echo to save replies to Recruiting emails directly on a candidate's newsfeed. For more information, refer to Echo All Emails - Set Up Email Responses to Flow Back into Recruiting.

Understand how commands work in Echo

An Echo response has 2 parts:

1. Comment: When someone replies to an Echo email, Recruiting saves the reply as a comment on the job or candidate.
2. Command: A recipient can include optional command tags in the reply. Command tags tell Recruiting to take action for the recipient.

Review the Echo commands

You can place these Echo commands anywhere in the reply, as long as they are above the line that reads please put your response above this line. Each command must include the hashtag symbol (#):

• #phonescreen: Recruiting changes the candidate's status to Schedule a Phone Screen.
• #interview: Recruiting changes the candidate's status to Schedule an Interview.
• #approve: Recruiting approves the job or offer.
• #deny: Recruiting denies the job or offer.
• #private: Recruiting saves your response as a private comment. You can use this command with any other command.

Note: There is no Pass command. For OFCCP compliance, you must provide a Reason for Non-Selection when you pass on a candidate. Replying with #pass does not keep you in compliance, so this command is not available.

Use Echo commands

Review these examples to learn how to use Echo commands.

Example 1: Schedule a phone screen

Mark Manager receives a Review Request email from one of your recruiters. Mark thinks the candidate looks good and wants the recruiter to schedule a phone screen.

• Mark replies: This candidate looks great. #phonescreen right away.

Example 2: Deny an offer

April Approver receives an Offer Approval Request. April thinks the salary is too high and wants to deny the offer.

• April replies: #deny (this salary is way over budget)

Example 3: Schedule an interview after a phone screen

Frank Feedback finished a phone screen with a candidate at 4:00 PM yesterday. Based on your settings, Recruiting asked Frank for feedback at 5:00 PM the same day. Frank liked the candidate and wants you to schedule an interview.

• Frank replies: This candidate was great. Bring them in for a round of interviews with the team. #interview

Review special considerations