Overview

This feature allows you to collect additional information from candidates already in the system. Admins, Staffing Users, Hiring Managers, and Executives assigned to a job can use this feature to request additional information from candidates.

How does it help?

• Simplify the application process: Start with a short application to improve your candidates' experience, boost application rates, and dramatically reduce drop-off rates. You can always request details from top candidates later!
• Collect applications from passive candidates: You can send an application even if candidates were manually entered into the system. Recruiting automatically associates their application with their existing profile.
• Collect voluntary EEO info: Even if you do not need a longer application, you can request EEO info from candidates who have fallen into a compliance gap.

How Do I Send an Information Request to a Candidate?

1. Log in and go to People > Hiring > Applicant Tracking. Your Recruiting dashboard appears.
2. On the top, click Admin and select Users. A list of candidates appears. 
3. Click the candidate's name, and their details screen appears.
4. At the top, click the blue Info icon next to the candidate's name. A popup appears.
5. Click Info Request.
6. Enter your message and click Send. A success banner appears. 

For more information, see Recruiting: Information Requests - Usage Guide.

To get started, see Recruiting: Information Requests - FAQ & Troubleshooting.