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Recruiting: Information Request Frequently Asked Questions (FAQ) and Troubleshooting

FAQ about Information Requests and Troubleshooting issues.

WHAT DOES THE CANDIDATE SEE?

  • First, the candidate receives an email. They can fill out the application or decline it entirely.
  • If they choose to fill out the application, a brief intro page asks for confirmation of identity.
  • After confirming their identity, they can proceed to fill out the application.

WHAT HAPPENS IF A CANDIDATE DECLINES THE APPLICATION?

The link becomes inactive, and the candidate record is updated with the status change.

CAN I REQUEST EEO INFO ONLY?

  • Yes:
    • When you first enter the Information Request, select EEO Only.

DOES THIS WORK WITH SPANISH APPLICATIONS?

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