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Recruiting Information Request Frequently Asked Questions (FAQ) and Troubleshooting

FAQ about Information Requests and Troubleshooting issues.

This article is for administrators.

 

What does the candidate see?

  • First, the candidate receives an email. They can fill out the application or decline it entirely.
  • If they choose to fill out the application, a brief intro page asks for confirmation of identity.
  • After confirming their identity, they can complete the application.
 
 

What happens if a candidate declines the application?

The link becomes inactive, and the candidate record is updated with the status change.

 
 

Can I request EEO information only?

  • Yes:
    • When you first enter the Information Request, select EEO Only.
 
 

Does this work with Spanish applications?

 

 

Updated: March 24th, 2025 3070 views


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