Overview

The Pending Thank You Letters section in Recruiting: 

• Stores letters for candidates awaiting a decision to select either Send or Do Not Send letters.
• Allows you to quickly review candidates who were passed on, and those who were sent Thank You Letters in bulk.

Why Do Candidates Appear in the Pending Thank You Letters Section?

Here are the reasons: 

When someone who can't send Thank You Letters rejects a candidate, the candidate goes into the Pending Thank You Letters section. Then, an administrator or staffing user decides if the candidate should get a Thank You Letter. Typically, Recruiting does not allow Standard Users send Thank You Letters when they reject candidates.

If candidates do not pass the Minimum Qualification Questions for a job, they are automatically rejected and added to the Pending Thank You Letters section.

Steps to Access the Pending Thank You Letters Section

1. Log in and go to People > Hiring > Applicant Tracking. Your Recruiting dashboard appears.
2. If your organization has pending thank you letters, a dark gray bar appears on the top right, Pending Thank You Letters (X of X). Click it and the Pending Thank You Letters screen appears.

This information appears: 

• All the candidates who are awaiting a decision to either Send or Do Not Send a Thank You Letter.
• For each candidate, this also appears:
  • Information on the job they applied to.
  • The highest stage they reached in the application process.
  • The Thank You Letter template to be sent if you decide to send them one.

3. Select a set of candidates depending on the situation:
   • Click Send to send all candidates in the set Thank You Letters at once.
   • Click Don't Send to not send them any Thank You Letters, which also removes these candidates from this list.

• Candidates are separated into two tabs.