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Recruiting: Background Check Integrations

Describes how to submit and review background checks on candidates.

GETTING STARTED WITH A BACKGROUND CHECK PROVIDER

For more information, see Background Check partners integrated with Recruiting

SUBMITTING A BACKGROUND CHECK ON A CANDIDATE

  1. On the Candidate's screen, while they are in the Offer stage, click Submit Background Check.
  2. You can also open the Candidate Info screen and click Background Check to submit a background check at any time. The Submit a Background Check popup window appears. 
  3. In the Submit a Background Check popup window, you can select the right background check package and review candidate details being sent to the background check provider. When ready, click Submit.
  4. The background check provider will add status updates to candidate's newsfeed as their background check proceeds.

WHO IS AUTHORIZED TO SUBMIT A BACKGROUND CHECK

  • Administrators can submit background checks by default.
  • Staffing Users and Standard Users can be authorized in your integration settings and you can even specify individual users to have this permission.
Notes:
  • By default, Standard Users will only have the ability to click Request a Background Check. This sends a notification to the Admin to Submit the Background Check to your provider.
  • If a Standard User clicks Request a Background Check, it does not trigger any action or notification to your background check provider.

If desired, Standard Users may be authorized to submit background checks, but this change affects all Standard Users. Contact Recruiting Support so we can modify your organization's settings on your behalf.

REVIEWING ALL BACKGROUND CHECKS FOR YOUR ORGANIZATION

  • An integration dashboard is available at the top of the Recruiting application for a quick overview.
  • Go to Integrations > Background Checks.
  • Candidates are removed from this dashboard when they are either Hired or Inactivated.

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