There is no additional cost from Recruiting to use the Offer Letters feature.

If you want to use electronic signatures via DocuSign, they charge a fee for sending and receiving documents. This fee is from DocuSign and has no relationship to your regular billing for Recruiting.

Yes:

Connecting to DocuSign for electronic signatures is completely optional. Your company can generate unlimited Offer Letters in Recruiting without DocuSign integration.

If you are using DocuSign, include extra line breaks above signature tokens so signatures have enough space to appear correctly on the final document.

You can change the formatting and tokens as needed.

Many customers like to modify an existing company's Offer Letter with tokens to retain their formatting, styling, and images.

Per your terms of service with Recruiting, some personally identifiable information (PII), including but not limited to SSNs, DOB, and driver's license numbers, cannot be collected or stored by Recruiting.

Only your onboarding or background check provider should be managing PII. 

No: 

Recruiting does not currently integrate with other electronic signature providers.

Contact Recruiting Support if you have specific suggestions. We can inform our developers about your interests.

Recruiting requires a DocuSign administrator account for Offer Letters to work correctly.

If you enter credentials for a non-admin account in DocuSign, you receive an error message. Instead, get credentials for a DocuSign admin account and enter those.

1. Go to People > Hiring > Applicant Tracking, and at the top of the Recruiting Dashboard, click Admin. 
2. Click Approvals. The Approvals tab appears.
3. Under Offer Letters, click Settings.
4. Click Change Account or Disconnect Account.