Use your integrated background check provider to submit and track background checks for candidates in Recruiting. 

For a list of supported providers, refer to Background Check partners integrated with Recruiting. 

Submit a background check 

1. Go to People > Hiring > Applicant Tracking to open the Recruiting platform.  
2. Go to the candidate’s profile page. 
3. Select the Background Check hiring step. 
4. Select Submit Background Check. 
    
   Alternative method: Open the Candidate Info screen and select Background Check to submit a background check at any time.  
    
   The Submit a Background Check window opens. 
    
5. In the Submit a Background Check window, select the background check package you want to use. 
6. Review the candidate details that will be sent to the background check provider. 
7. Select Submit. 

After you submit the request, the background check provider posts status updates to the candidate's Newsfeed as the background check progresses.   

Authorized users for submitting background checks 

By default, Administrators can submit background checks. 

Staffing users and Standard users can also receive permission to submit background checks through your integration settings. You can grant this permission to specific users. 

Notes 

• By default, Standard and Staffing users can only select Request a Background Check.  
  • This sends a notification to an administrator internally to submit the background check. 
  • This does not send the request to the background check provider. 
• Standard and Staffing Users can be granted permission to submit background checks. This change can apply to all Standard and/or Staffing Users or you can select individual users to grant this permission. 

Steps

1. Select Admin, then select Company Settings.  
2. Under Integrations, select Background Checks.  
3. Update users who should have the ability to submit background checks.  
4. Select Save. 
    

Review background checks for your organization 

Use the integration dashboard in Recruiting to view all active background checks. 

1. Select Integrations > Background Checks. The dashboard displays all candidates currently in the background check process. Candidates are removed from the dashboard when they are Hired or Inactivated.