Overview

The Pending Thank You Letters section in Recruiting does these things:

• Stores letters for candidates who are waiting on a decision to either send or not send a letter.
• Lets you quickly review candidates who were passed on, and those who were sent thank you letters in bulk.

Why candidates show in the pending thank you letters section

Candidates are in this section for these reasons:

• When someone who cannot send Thank You Letters rejects a candidate, the candidate goes into the Pending Thank You Letters section. Then, an administrator or staffing user decides if the candidate gets a Thank You Letter. Typically, Recruiting does not allow Standard Users to send Thank You Letters when they reject candidates.
• If a candidate does not pass the Minimum Qualification Questions for a job, Recruiting rejects them automatically and adds them to the Pending Thank You Letters section.

Access the pending thank you letters section

1. Go to People > Hiring > Applicant Tracking. Your Recruiting dashboard opens. 
2. If your organization has pending thank you letters, a dark gray bar displays on the top right, Pending Thank You Letters (X of X). Select it to open the Pending Thank You Letters screen.
   1. This information displays: 
      1. All the candidates who are waiting on a decision to either Send or Do Not Send a Thank You Letter.
      2. For each candidate, these items also show:
         1. Information on the job they applied to.
         2. The highest stage they reached in the application process.
         3. The Thank You Letter template to send if you decide to send one.

3. Select a set of candidates based on the situation:
   1. Select Send to send all candidates in the set Thank You Letters at once.
   2. Select Don't Send to not send them any Thank You Letters. This action also removes these candidates from this list.