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How Do I Inactivate or Lock a Candidate in Recruiting?

Describes how to inactivate a user when they leave your company.

This article is for administrators or staffing users with the appropriate permissions.

 

When an employee leaves your company, you must inactivate their account.

Important:

  • You must be an Administrator or Staffing user to perform this task. 
  • Staffing Users cannot inactivate an Administrator, but they can inactivate another Staffing User.

Steps to Inactivate a User in Recruiting

1. Log in and go to People > Hiring > Applicant Tracking. Your Recruiting dashboard appears. 

Shows the left nav as described

Shows the Recruiting dashboard

2. At the top, click Admin and select Users. The Users screen appears.

Shows the Users tab

3. Click the candidate's name, and their details screen appears opened to the Edit User / Account Info tab.

Shows the candidate details

4. on the lower left, go to the User Status and Login section, and update these fields:

  • Login: Mark the checkbox next to the Locked field.
  • Status: Mark the checkbox next to the Inactive field.

Notes:

  • Inactivating a user removes them from all jobs.
  • You cannot inactivate a user who is the only Hiring Manager on a job. To work around this, replace the hiring manager with another user, and then deactivate the former Hiring Manager. 

 

Updated: June 29th, 2025 3729 views


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