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Use Echo with review and feedback requests

Use Echo to say yes or no to review and feedback requests by email.

This article is for administrators.

 

Overview

  • Recruiting Echo lets your hiring managers say Yes or No to candidates by email.
  • Recruiting Echo is turned on by default.
  • As a Staffing or Administrator user, you can turn Echo on or off for each candidate when you send a Review Request or Feedback Request to a hiring manager.
  • You can also turn on a Recruiting setting to always use Echo when sending Review Requests or Feedback Requests.

Turn on Echo for a Review Request

Note: When you send a Review Request, a blue hyperlink opens above the To field in the email template. Recruiting also uses Echo to record replies to Recruiting emails on a candidate's news feed. For more information, refer to What is the Echo All Emails Feature and How Do Echo Emails Flow Back into Recruiting?.

To turn on Echo for one candidate:

  1. Go to the candidate's record and start a Review Request.
  2. Select the toggle next to Echo On.

To turn on Echo by default for all Review Requests:

  1. Go to a candidate's record and start a Review Request.
  2. Select About Settings
  3. In the Review Request Echo Default Settings window, select Echo is ON by default for Review Requests. 
  4. Select Save.

Turn on Echo for a Feedback Request

Echo works the same way for feedback requests sent after a phone screen or interview. Set Recruiting to use Echo so your hiring managers can give feedback by email.

Note: For more information, refer to Automate feedback requests.

To turn on Echo by default for all Feedback Requests:

  1. Go to a candidate's record and start a Feedback Request after scheduling a phone screen or interview.
  2. Select About Settings. 
  3. In the Feedback Request Echo Default Settings window, select Echo is ON by default for Feedback Requests.
  4. Select Save.

How hiring managers reply to Echo requests

When Hiring Managers receive an echo-enabled Review Request or Feedback Request, they can reply by email.

To schedule a phone screen or interview, hiring managers use one of these hashtag commands: 

  • #phonescreen 
  • #interview

For a complete list of hashtag commands, refer to Using Commands with Echo.

Here is an Echo email for a Review Request. When hiring managers reply, they can send feedback to Recruiting and ask for a phone screen or interview. Feedback Requests work the same way.

Updated: May 19th, 2026 6054 views


*This content is for educational purposes only, is not intended to provide specific legal advice, and should not be used as a substitute for the legal advice of a qualified attorney or other professional. The information may not reflect the most current legal developments, may be changed without notice and is not guaranteed to be complete, correct, or up-to-date.

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