This article is for administrators.
Use the Spark Hire integration to send, track, and review video interviews from within Recruiting. Before you can use the integration, you must purchase a Spark Hire account and enable the feature in Paycor Recruiting.
Purchase Spark Hire and turn on the integration
- Purchase a Spark Hire account through the Paycor Marketplace by selecting Spark Hire Video Interviewing.
- Contact the Recruiting Support Team to enable the Video Interviewing feature for you in Paycor Recruiting.
Turn on the Spark Hire integration
After Recruiting Support enables the integration, complete the following steps.
Step 1 - In Spark Hire
- Log in to your Spark Hire account.
- Go to Settings > Integration > Paycor.
- Select Activate Integration.
- Copy the automatically generated User API Key.
- Proceed to the next section.
Step 2 - In Paycor
- Go to People > Hiring > Applicant Tracking to open the Recruiting platform.
- Select Admin, then select Company Settings.
- In the Integrations section, select Video Interviewing.
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In the Spark Hire Integration field, turn the toggle ON and select Save.
- Select Add Users.
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Select the appropriate users and then select SAVE.
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For each user, paste their Spark Hire User API Key and select SAVE. The pop-up closes. The screen updates with the users and API keys. The integration is now active.
Configure a job record for Spark Hire
Users added to the integration can configure job records to send video interview requests to candidates.
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Select a job title from the active jobs dashboard.
- When the job appears, at the top left, select the blue info (i) icon.
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In the Job Info window, go to the Video Interviewing section.
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Select Link Job to Spark Hire to link the job record to a corresponding job in Spark Hire. The screen updates with a check mark.
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Select the desired Question Set to ask your candidates during their video interviews.
- Select SAVE.
Notes:
- You can change the question set selection at any time.
- You can also create and manage available question sets in Spark Hire.
Send a Video Interview Request
- Go to a candidate’s record.
- Select Video Interview.
- Select Request Video Interview.
- An Expiration Date is required for all video interview requests.
- The system defaults the date to one week from today. You can modify this section at your discretion.
- If a video interview request is not completed by the candidate ahead of the defined Expiration date, it automatically expires at midnight on that date.
- Select Send Request.
After the request is sent:
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The candidate receives an email invitation from Spark Hire. The email allows them to accept and proceed with their video interview process:
- The candidate creates a Spark Hire user account if needed.
- A Video Interview Requested item is added to the candidate's newsfeed for tracking purposes.
- Additional updates appear in the newsfeed as the candidate progresses through the video interview process in Spark Hire.
Cancel a video interview request
- Go to a candidate’s record.
- Select Video Interview.
- Select Cancel Request.
- In the confirmation window, select Yes, Cancel Request.
After cancellation:
- The candidate receives a cancellation email.
- A Video Interview Canceled item is added to the candidate's newsfeed.
View a completed video interview
After a candidate completes a video interview, Recruiting automatically updates the candidate record with the Spark Hire data.
- Go to a candidate’s record.
- Select the Video Interview tab.
- Confirm the Video Interview Complete status.
- Select View Completed Interview to open the recorded interview in a new window.
A Video Interview Completed item is also added to the candidate's newsfeed.
Frequently asked questions
Can I send a candidate another video interview request after they’ve completed the first one?
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No. You cannot send the candidate a second video interview request for the same job record in Recruiting after they have already completed a video interview.
- If you need to take this action for a candidate, you can send the request directly from Spark Hire.
- Note: The status of the second video interview request is not tracked in Recruiting.
Why can only some users configure jobs and send interview requests to candidates?
- Spark Hire requires any user taking actions in Recruiting must also have a linked user account in Spark Hire.
- If you need to give additional users access to SparkHire, contact the Spark Hire Support team for further assistance.
- Note: Any member of your hiring team with access to the candidate record can view the completed video interview recordings, even if they do not have a linked Spark Hire user account.
Why do I need to designate a primary user to set up the integration?
- You select a primary Spark Hire user to ensure video interview status updates are correctly added to the candidate record.
- Typically, the person in your company who uses this feature the most is designated as the primary user.
- You can change the primary user at any time.
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Updated: August 31st, 2026 5779 views 1 likes
*This content is for educational purposes only, is not intended to provide specific legal advice, and should not be used as a substitute for the legal advice of a qualified attorney or other professional. The information may not reflect the most current legal developments, may be changed without notice and is not guaranteed to be complete, correct, or up-to-date.