Overview

This feature allows you to collect additional information from candidates already in the system. Admins, Staffing Users, Hiring Managers, and Executives assigned to a job can use this feature to request additional information from candidates.

How does it help?

• Simplify the application process: Start with a short application to improve your candidates' experience, boost application rates, and dramatically reduce drop-off rates. You can always request details from top candidates later!
• Collect applications from passive candidates: You can send an application even if candidates were manually entered into the system. Recruiting automatically associates their application with their existing profile.
• Collect voluntary EEO info: Even if you do not need a longer application, you can request EEO info from candidates who have fallen into a compliance gap.

How Do I Send an Information Request to a Candidate? 

See How Do I Send Information Requests in Recruiting? 

Note these practical requirements:

• The candidate must have a valid email address
• The candidate must be assigned to a job
• The job must be active and posted externally or internally
• The job cannot be marked as Confidential

Can I Remind a Candidate about an Information Request or Cancel One I Sent? 

Yes! 

• On the Information Request you sent, click Rescind or Remind in the system-generated newsfeed entry.
• If the request is rescinded, the link in the original request becomes inactive, and they do not receive additional emails.

How Do I Edit My Information Request Templates? 

1. Log in and go to People > Hiring > Applicant Tracking. Your Recruiting dashboard appears.
2. On the top, click Admin and select Users. A list of candidates appears. 
3. Click the candidate's name and their details screen appears.
4. At the top, click Message Templates and scroll to the Info Requests section.
5. Select a template to edit, make your changes, and at the top right click Save. A success banner appears.