Overview

This feature allows you to collect more information from candidates already in Recruiting. Admins, Staffing Users, Hiring Managers, and Executives assigned to a job can use this feature to request additional information from candidates.

How it helps

• Simplify the application process: Start with a short application. This improves the candidate experience, increases applications, and lowers drop-off. You can ask for more details later from top candidates.
• Collect applications from passive candidates: You can send an application to candidates you added manually. Recruiting links the application to their existing profile.
• Collect voluntary EEO info: Even if you do not need a longer application, you can request EEO info from candidates to close a compliance gap.

Send an information request to a candidate 

Refer to Send information requests in Recruiting.

Before you send a request, make sure:

• The candidate has a valid email address
• The candidate is assigned to a job
• The job is active and posted internally or externally
• The job is not marked as Confidential

Remind or cancel an information request 

• On the Information Request you sent, select Rescind or Remind in the system-generated newsfeed entry.
• If the request is rescinded, the link in the original request becomes inactive. They do not receive additional emails.

Edit information request templates 

1. Go to People > Hiring > Applicant Tracking. 
2. Select Admin, then select Users.
3. Select the candidate's name. 
4. Select Message Templates. Scroll to the Info Requests section.
5. Select a template to edit. 
6. Make any changes, then select Save. A success banner displays.