This article is for administrators or staffing users with the appropriate permissions.
Important:
- You must be an Administrator or Staffing user to inactivate users.
- Staffing Users cannot inactivate an Administrator, but they can inactivate another Staffing User.
- You cannot inactivate a user who is the only hiring manager assigned to a job. Assign another user as the hiring manager first, then inactivate the former hiring manager.
Inactivating a user prevents them from accessing the system and removes them from all jobs.
- Go to People > Hiring > Applicant Tracking to open the Recruiting platform.
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Select Admin, and then select Users.
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Select the user’s name.
- In the User Status and Login section, update the following fields:
- Select the Locked checkbox in the Login field.
- Select the Inactive checkbox in the Status field.
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Select Save.
After you complete these steps, the system removes the user from all jobs and prevents them from accessing Recruiting.
Troubleshooting
- Cannot inactivate a user: Staffing users cannot inactivate an administrator.
- User cannot be inactivated: The user is the only hiring manager on a job. Assign another hiring manager and then repeat the steps.
- Changes do not apply: Verify you selected Save after updating the fields.
Updated: August 18th, 2026 6576 views 0 likes
*This content is for educational purposes only, is not intended to provide specific legal advice, and should not be used as a substitute for the legal advice of a qualified attorney or other professional. The information may not reflect the most current legal developments, may be changed without notice and is not guaranteed to be complete, correct, or up-to-date.