This article is for administrators.
Customizing the Onboarding Welcome Message is a great way to greet a pending new hire and provide additional details they might need to know.
Follow these steps to create a custom welcome message that appears during onboarding:
- Log in and go to People > People Settings > Onboarding Steps in the left navigation menu. The screen opens with the Welcome tab.


- To edit, click anywhere in the Welcome Message section and make your changes. You can customize the message using the rich text editor.
Note: There is a 6,000-character limit, including spaces.
- Insert an image or a video by clicking the appropriate icon. To add a video, click that icon and then enter the video's URL from an external website. For example, if you want to insert a video, copy the web address from YouTube or Vimeo.

- When you finish, click Save.
Resources:
- To learn more about changing the onboarding welcome message, see How Do I Configure the Onboarding Setup?
Note: There is a 6,000-character limit, including spaces.
- Watch the Expert Session Video On-Demand:
Updated: October 20th, 2025 5558 views 0 likes